MHQP’s mission is to drive measureable improvement in health care quality, patients’ experiences of care, and use of resources in Massachusetts through patient and public engagement and broad-based collaboration among health care stakeholders, including physicians, hospitals, health plans, purchasers, patient and public advocates, government agencies and academics.
In an effort to better reach consumers with reliable performance information, MHQP partnered with Robert Wood John Foundation (RWJF) and seven other communities to publish three clinical quality measures in Consumer Reports. The measures focus on how well over 300 local primary care doctors’ offices provide evidence-based care for cervical and colon cancer screenings, and monitor medications which may be used for heart disease.
Twenty-six of the participating medical practices in Massachusetts earned top scores in all three measures. While Massachusetts primary care practices perform better than the national average on these and other measures of physician performance, the ratings show differences in quality of care regionally and among practices.
“By giving both consumers and clinicians access to quality data, clinicians understand how they can improve the care they give their patients, and consumers can make better informed decisions about their care,” said Barbra Rabson, president and CEO at MHQP. “Collecting and publishing reliable quality data has driven steady improvement and reduced the variation in care over time.” [Read more]
On November 18, 2014, 40 experts and thought leaders in the field of patient experience reporting came together to discuss the current state of and identify specific actions that can be taken to Advance the Ambulatory Patient Experience Measurement and Reporting Agenda in the nation. The goal of the meeting was to discuss lessons learned from leading efforts and to explore new ideas to help us develop a roadmap for future public reporting of ambulatory patient experience results. The meeting was supported by the Robert Wood Johnson Foundation, with additional funding from the Center for Healthcare Transparency.
Advancing The Patient Experience Agenda The Power Of The Patient Narrative
Empowering Physicians With Patient Experience Data
Documents associated with the National Meeting Advancing Patient Experience Measurement & Reporting:
Four new members have been selected to serve on MHQP's Board of Directors. MHQP’s Board is committed to driving improvements in patient centered care in Massachusetts. The new board members include Nancy B. Finn, a healthcare journalist and patient advocate; Melinda Karp, a health plan executive skilled in member experience innovation; John Moore, MD, a physician and health care entrepreneur; and Thomas Scornavacca, DO, a physician executive at a leading Massachusetts academic medical center. [Read more]
As we enter our third decade of bringing stakeholders together to improve health care quality in Massachusetts, we are pleased to present MHQP's 2015-2016 Progress Report. The Progress Report details the successes we have had in the past year, along with our vision for MHQP's role improving patient and family centered care in 2016 and beyond.
MHQP is pleased to announce the results of the 2015 Patient Experience Survey results are available on Healthcare Compass, along with updated Clinical Quality data. View the press release about trends in Massachusetts patient's experiences with their primary care provider.
Ensuring that every patient receives the same high standard of care is an important indicator of healthcare quality. Recently updated to reflect 2016 recommendations, MHQP's adult preventive, pediatric preventive, and perinatal care guidelines are used and supported by the broad range of Massachusetts healthcare providers and other stakeholders. [read more]