MHQP’s mission is to drive measureable improvement in health care quality, patients’ experiences of care, and use of resources in Massachusetts through patient and public engagement and broad-based collaboration among health care stakeholders, including physicians, hospitals, health plans, purchasers an, patient and public advocates, government agencies and academics.

PES Matters Logo

MHQP’s Statewide Patient Experience Survey (PES) captures important data from a large sample of pediatric and adult patients producing statistically reliable and valid results to enable providers across the Commonwealth to: 

  • Target quality improvement efforts
  • Comply with and succeed in multi-payer health plan incentive programs
  • Document their compliance with NCQA Patient Centered Medical Home standards. 

Read more about what MHQP’s Statewide PES offers providers and their patients or contact Amy Stern Senior Project Manager, Patient Experience. The deadline for finalizing your participation in the 2016 Statewide Patient Experience Survey is December 1, 2015. Learn more about why provider groups pay and participate in MHQP’s survey and how they use their results to drive patient-centered care.

Choosing Wisely

You and Your Doctor Choosing Wisely? Statewide campaign encourages clinician-patient conversations about when imaging for lower back pain or headache may cause more harm than good. [read more]

Guidelines & Action Plans

Ensuring that every patient receives the same high standard of care is an important indicator of healthcare quality. MHQP promotes healthcare quality across Massachusetts through ongoing development of consistent, evidence-based, best practices guidelines that are used and supported by the broad range of Massachusetts healthcare providers and other stakeholders. [read more]

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