MHQP’s mission is to drive measureable improvement in health care quality, patients’ experiences of care, and use of resources in Massachusetts through patient and public engagement and broad-based collaboration among health care stakeholders, including physicians, hospitals, health plans, purchasers an, patient and public advocates, government agencies and academics.

MHQP Progress ReportMHQP 2015-2016 Progress Report

As we enter our third decade of bringing stakeholders together to improve health care quality in Massachusetts, we are pleased to present MHQP's 2015-2016 Progress Report. The Progress Report details the successes we have had in the past year, along with our vision for MHQP's role improving patient and family centered care in 2016 and beyond. 

  • Charting a New Patient-Focused Leadership Strategy: Learn about how MHQP is launching new strategies in patient engagement, patient reported outcomes, and patient experience - all key focus areas for improving patient centered care. 
  • Driving Innovations in Patient Experience Measurement and Reporting: MHQP has been leading the field in piloting new features of patient experience surveying, in order to better capture the voice of the patient. 
  • Bringing Regional Expertise to National Initiatives: MHQP will be participating in two groundbreaking quality initiatives as part of the Network for Regional Healthcare Improvement (NRHI), a national organization of regional health improvement collaboratives.
  • Demystifying Practice Variation, from Data to Action: MHQP was one of the first organizations to bring payers and providers together to examine practice pattern variation using data from a state’s all-payer claims database (APCD).
  • Standardizing State Quality Measures: MHQP worked with the MA Hospital Association and MA Association of Health Plans to facilitate collaboration on health care performance measurement in Massachusetts.

New Patient Experience Survey Trends; Healthcare Compass Data Updated

MHQP is pleased to announce the results of the 2015 Patient Experience Survey results are available on Healthcare Compass, along with updated Clinical Quality data. View the press release about trends in Massachusetts patient's experiences with their primary care provider. 

Guidelines & Action Plans

Ensuring that every patient receives the same high standard of care is an important indicator of healthcare quality. Recently updated to reflect 2016 recommendations, MHQP's adult preventive, pediatric preventive, and perinatal care guidelines are used and supported by the broad range of Massachusetts healthcare providers and other stakeholders. [read more]

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