MHQP’s mission is to drive measureable improvement in health care quality, patients’ experiences of care, and use of resources in Massachusetts through patient and public engagement and broad-based collaboration among health care stakeholders, including physicians, hospitals, health plans, purchasers, patient and public advocates, government agencies and academics.

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Patients Report Improved Experiences Overall in Massachusetts Primary Care Practices 

In the only statewide survey of patient experience in primary care, which was conducted by MHQP, finds across-the-board improvements. The most significant gains were with providers asking adult patients questions related to behavioral health, although this remains one of the lowest scoring categories.


MHQP Welcomes James Roosevelt, Jr., as New Board Chair

MHQP is delighted to announce that the MHQP Board of Directors has elected James Roosevelt, Jr., as its new Chair. Mr. Roosevelt succeeds Meredith Rosenthal, who served as Board Chair for five years and will be stepping down from this role on the Board. The transition will take effect on January 1, 2018.


MHQP Presents Initial Results of Pain Assessment Project, Seeks Support for Next Phases of Work

Via webinar on November 28, MHQP and its partners at Mad*Pow shared innovative insights for improving conversations between clinicians and their patients suffering from serious pain. Listen to a recording of the webinar to learn about our co-design approach to building a more effective pain assessment tool for opioid prescribing.


Strategies All Primary Care Practices Should Consider to Enhance Patient Engagement

MHQP recently completed a first-of-its-kind statewide study of patient engagement activities in primary care practices in Massachusetts. This put us in a unique position to learn about innovative strategies to empower patients to be active in their own care. We are highlighting some of these strategies for others to consider adopting.


MHQP Announces New State Contract to Assess Patient Experience among Medicaid Recipients

MHQP is pleased to announce that it has been selected by the Executive Office of Health and Human Services for Massachusetts as its vendor to conduct statewide patient experience surveys of people insured through MassHealth and participating in the new Accountable Care Organization and Community Partners programs.


Discovering How and Why Medical Costs and Outcomes Vary Across Regions

Why do healthcare quality and cost outcomes vary? MHQP is collaborating with three other states, the National Bureau of Economic Research, Harvard University, and the Network for Regional Healthcare Improvement to create a national model of delivery systems that contribute to better health care at lower costs.