MHQP’s mission is to drive measureable improvement in health care quality, patients’ experiences of care, and use of resources in Massachusetts through patient and public engagement and broad-based collaboration among health care stakeholders, including physicians, hospitals, health plans, purchasers, patient and public advocates, government agencies and academics.

MHQP Announces New State Contract to Assess Patient Experience among Medicaid Recipients

MHQP is pleased to announce that it has been selected by the Executive Office of Health and Human Services (EOHHS) for the Commonwealth of Massachusetts as its vendor to conduct statewide patient experience surveys of people insured through the state's Medicaid program, MassHealth, and participating in the new Accountable Care Organization (ACO) and Community Partners (CP) programs.  Read More >>

 

New Patient Experience Survey Trends; Healthcare Compass Data Updated

Press Release

Massachusetts Health Quality Partners (MHQP) released the results of the only independent statewide patient experience survey in Massachusetts on January 18, 2017. View the press release here. Comparative results for over 500 practices representing approximately 4,000 physicians, are now publicly available at healthcarecompassma.org. Responses to the survey were received from nearly 65,000 patients and their families. The information provided makes Healthcare Compass MA a tremendous resource for Massachusetts residents who want to find the best care available.

The new data show that there is a need for providers across the state to engage more fully with their patients as they address health concerns. Specifically, we found that despite all time high communication scores, providers are often not working in with their patients as partners in gaining better control over their health and wellness. The 2016 PES survey results emphasize the need for us to work together to support patients’ self-management as a key component in improving health care outcomes. 

 

Blog

David Williams from Health Business Blog interviews Barbra Rabson about MHQP’s 21st anniversary celebration.

MHQP is about to celebrate its 21st anniversary. What are you celebrating? 

We are celebrating the courage and vision it took 21 years ago to found MHQP, and the amazing two decades of progress we’ve made since our inception. Our 21st anniversary is symbolic of our coming of age and reaching a level of maturity. MHQP has become an important part of the Massachusetts healthcare landscape over the decades thanks to the commitment and hard work of our diverse stakeholders ...

Guidelines and Action Plans

Ensuring that every patient receives the same high standard of care is an important indicator of healthcare quality. Recently updated to reflect 2017 recommendations, MHQP's adult preventive, pediatric preventive, and perinatal care guidelines are used and supported by the broad range of Massachusetts healthcare providers and other stakeholders. [read more]

 

MHQP Publishes Clinical Quality Measures with Consumer Reports

Press Release

In an effort to better reach consumers with reliable performance information, MHQP partnered with Robert Wood John Foundation (RWJF) and seven other communities to publish three clinical quality measures in Consumer Reports.  The measures focus on how well over 300 local primary care doctors’ offices provide evidence-based care for cervical and colon cancer screenings, and monitor medications which may be used for heart disease.

Twenty-six of the participating medical practices in Massachusetts earned top scores in all three measures. While Massachusetts primary care practices perform better than the national average on these and other measures of physician performance, the ratings show differences in quality of care regionally and among practices.

“By giving both consumers and clinicians access to quality data, clinicians understand how they can improve the care they give their patients, and consumers can make better informed decisions about their care,” said Barbra Rabson, president and CEO at MHQP. “Collecting and publishing reliable quality data has driven steady improvement and reduced the variation in care over time.” [Read more

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