(November 2019)
Healthcare leaders around the country recognize that engaging patients through collaborative and personalized care is a key to reducing costs and improving outcomes.
To advance this cause, Massachusetts Health Quality Partners (MHQP), with the help of its Consumer Health Council (CHC), has created a new section on the MHQP website dedicated to
By Barbra G. Rabson
(October 2019)
Lately, I’ve been thinking a lot about the future of primary care in Massachusetts. I was 
inspired in part by work we’ve been doing at MHQP to explore barriers to affordability through the patient’s eyes, and lack of access to primary care was one of those
MHQP is helping to develop clinical quality measures related to orthopedic surgery, specifically total hip and total knee arthroplasty. Our role in this three-year project is to elicit stakeholder input (patients, providers, payers and others) throughout the measure development process through focus groups, semi-structured interviews, and multi-stakeholder co-design workshops with both patients and providers.
(October 2019)
MHQP is pleased to announce that it has been awarded a contract from the Center for Health Information and Analysis (CHIA) to collect, aggregate and report Commercial Healthcare Effectiveness Data and Information Set (HEDIS) measures.
The contract calls for MHQP to:
(August 2019)
“To our knowledge, this is the first study of its kind to examine the relationship between patient engagement activities and patients’ reported experience of care,” say the authors of Patient Engagement Activities and Patient Experience: Are Patients With a History of Depression the Canary in the Coal Mine?, an article
(May 2019)
Earlier this year, MHQP introduced the “MHQP Patient Experience Awards,” which recognized the 33 primary care practices throughout Massachusetts that performed highest on our annual statewide Patient Experience Survey. The winning practices are extremely diverse in size, structure and location, proving that patients can have great experiences in many different
By Barbra G. Rabson
(May 2019)
I’ve spent the last two decades of my career dedicated to measuring and improving patient experience and patient engagement and have always believed that listening to patients about their experiences can be our best path to improving our healthcare system. Recently, I’ve had the opportunity to see