Jonathan Small, Author at Massachusetts Health Quality Partners

Completed first MassHealth primary care patient experience survey and drafted surveys for behavioral health and long-term services and supports

Completed first MassHealth primary care patient experience survey and drafted surveys for behavioral health and long-term services and supportsJonathan Small2021-04-02T15:32:27-04:00

MHQP and Mad*Pow present initial results of pain assessment project

(December 2017)

In a webinar on November 28, 2017, MHQP and its partners at Mad*Pow’s Center for Health Experience Design shared their progress to date on our co-design approach to improve pain assessment and better calibrate pain assessment with opioid prescribing.

“In the many conversations I’ve had with all kinds of people in this project, I’ve not met a single person

MHQP and Mad*Pow present initial results of pain assessment projectJonathan Small2021-08-11T10:00:41-04:00

Strategies to Enhance Patient Engagement in Primary Care

(November 2017)

Patient engagement has emerged as an essential element of effective care. Health care leaders around the country have begun to recognize that engaging patients through collaborative, personalized care is key to reducing costs and improving outcomes.

MHQP is in a unique position to learn about structural programs and innovative practices that help empower patients to be active in their

Strategies to Enhance Patient Engagement in Primary CareJonathan Small2021-08-11T18:37:43-04:00

Patients Report Improved Experiences Overall in Massachusetts Primary Care

(January 2018)

Patient experiences for commercially-insured patients in primary care in Massachusetts continue to improve, despite the backdrop of increased out-of-pocket expenses and significant uncertainty in the healthcare system. This is one of the key findings from a statewide patient experience survey conducted for the 13^th year by Massachusetts Health Quality Partners

Patients Report Improved Experiences Overall in Massachusetts Primary CareJonathan Small2021-08-11T10:13:10-04:00

MHQP Announces New State Contract to Assess Patient Experience among Medicaid Recipients

(August 2017)

Massachusetts Health Quality Partners (MHQP) is pleased to announce that it has been selected by the Executive Office of Health and Human Services (EOHHS) for the Commonwealth of Massachusetts as its vendor to conduct statewide patient experience surveys of people insured through the state’s Medicaid program, MassHealth, and participating

MHQP Announces New State Contract to Assess Patient Experience among Medicaid RecipientsJonathan Small2018-08-09T00:46:08-04:00

Used a human-centered design approach to explore alternative ways to assess and manage pain with opioid prescribing with CIGNA, Mad*Pow and multiple stakeholders

Used a human-centered design approach to explore alternative ways to assess and manage pain with opioid prescribing with CIGNA, Mad*Pow and multiple stakeholdersJonathan Small2021-04-02T15:33:40-04:00

Conducted first-of-its-kind survey of patient engagement activities in Massachusetts primary care practices with CRICO

Conducted first-of-its-kind survey of patient engagement activities in Massachusetts primary care practices with CRICOJonathan Small2021-04-02T15:35:30-04:00

Selected by the Executive Office of Health and Human Services for Massachusetts to conduct statewide patient experience surveys of people insured through MassHealth

Selected by the Executive Office of Health and Human Services for Massachusetts to conduct statewide patient experience surveys of people insured through MassHealthJonathan Small2021-04-02T15:37:07-04:00

Survey to Assess Patient Engagement Structures in Primary Care Practices in Massachusetts (in partnership with CRICO)
(2017)

MHQP completed the first-ever statewide survey of patient engagement practices in primary care. The purpose of the project was to create an inventory of activities that are believed to be helpful in enhancing patient engagement and to highlight successful patient engagement strategies for others to adopt.

The outcome of this project imbued MHQP with unique knowledge about structural

Survey to Assess Patient Engagement Structures in Primary Care Practices in Massachusetts (in partnership with CRICO)
(2017)Jonathan Small2021-04-01T17:30:53-04:00

Using Human-Centered Design to Improve Pain Assessment and Management
(2017)

This groundbreaking project explored alternatives to the current ways providers assess and manage pain to better calibrate pain assessment with opioid prescribing. This effort, which was driven by members of MHQP’s Consumer Health Council, sought to involve patients in improving the traditional 10-point scale to assess pain.

Working with Mad*Pow,

Using Human-Centered Design to Improve Pain Assessment and Management
(2017)Jonathan Small2021-04-01T17:35:01-04:00

About Jonathan Small